FAQs

Worry Lines

FAQs

How long will it take for my order to arrive?

Most items are shipped from Belgium, although when possible I ship from locations closer to you. Please allow up to 4 weeks for your package to arrive, although it may take much less time than that. When I post your order, I’ll send you a tracking number so you can keep an eye on it. If your order hasn't reached you 4 weeks after it was dispatched, please send me an email or a message through my contact form.

Which of your drawings are available as prints?

ANY drawing from the instagram page is available as a print using the ‘Any Drawing’ option in the store. Just choose what size you would like, pop in your details, and specify which specific print/s you want in the 'notes' field at checkout. Please include the date it was posted and a description of the drawing and/or the link to the drawing itself.

How are your items packaged?

All products are packaged in a biodegradable waterproof sleeve and posted inside a hardbacked recyclable envelope, box or postal roll.

Do you ship internationally?

Absolutely! I ship all over the world. There are some restrictions on shipping of mugs and hats to Cuba, Iran, Crimea, Syria, and North Korea - please contact me if you are wanting to ship to one of those locations and I’ll do my best to help.

I’m buying this as a gift for a friend. Do you include receipts with your items?

I don’t include paper receipts with orders - you will receive your order confirmation by email.

Can I personalize or request a change to an item?

I have one personalizable print available in my store. I am not able to do any personalisation/adjustment of other prints. If you want to commission a brand new drawing for someone, please send me an email.

Ooops I made a mistake with my order!

If you have made a mistake with the address or details on your order, please email me straight away - I can't update details after a certain period of time.



 Please note if you are sending the order to a friend, it should be their name in the ‘customer name’ field, not your own.

I’d love to stock your stuff in my shop. Do you wholesale your items?

Yes! Please visit: worrylines.faire.com

Do you do commissions for individuals or publications?

When I can, yes I do! Please send me a message.

Do you do collaborations with brands and other makers?

I love collaborating with people to make fun things. Send me an email or a message through my contact form.